من أهم الأسباب والدوافع لظهور أنظمة إدارة الجودة كان بهدف مساعدة الشركات والمؤسسات على تقديم منتج أو خدمة تلبي متطلبات العميل وتحقق عائد المريض للمؤسسة وقدرة حديثة. نظم الجودة إلى حد كبير لتحقيق هذا الهدف ، ومن بين هذه الأنظمة كان نظامًا عالميًا معترفًا به من قبل معظم المؤسسات على المستوى العالمي ، فقد بادرت بتنفيذه ، ثم جني ثمار هذا التطبيق. مثل أي نظام يتطلب أن يكون له أهداف وتوثيق وقياس أدائه ، كان نظام إدارة الجودة ISO 9001 وسيلة لضمان بقائه وضمان استمرارية نجاحه ، لذلك كان التدقيق الداخلي لأنظمة إدارة الجودة مطلبًا أساسيًا وحتميًا ، وقد تم وضع هذا النظام متطلبات خاصة ومحددة لإدارة هذه العملية وتحديد من يقوم بها ومؤهلاتهم وصفاتهم وغيرها التي تتناسب مع أهمية هذه العملية من أجل استمرارية وبقاء ونجاح أنظمة الجودة المطبقة. وأنظمة جودة فعالة .. خلال هذا البرنامج التدريبي ، سنساعد المدققين الداخليين على فهم هذه المواصفات وكيفية إعداد وتنفيذ عمليات التدقيق الداخلي.

Objectives

Familiarity with the quality management system ISO 9001: 2008
Realizing the importance of internal auditing in implementing quality systems
Familiarize yourself with the internal audit procedures, their benefits and types
Knowing how to develop an internal audit plan at the administrative levels
Learn about recent trends in internal auditing and internal control
Familiarity with all dimensions of the formation of the internal audit team and the development of the appropriate strategy
Know the basic skills of an internal auditor
Practical training for audit report writing
Competencies

An introduction to the quality management system ISO 9001: 2008
Revision of ISO 9001 requirements with the Industry Quality Manual
Benefits and types of internal audit
Recent trends in internal auditing
Managing and implementing the audit process
Targeted

Quality consultants, management representatives, quality managers, engineers and quality supervisors
Quality supervisors working in the field of internal audit
Department directors, their assistants, and administrative officials in various departments
Content

An introduction to the quality management system ISO 9001: 2008
The Eight Principles of the ISO 9001 Quality System
Quality and Internal Audit
Define the internal audit process
Auditing of quality management systems
Key definitions and terms associated with the audit process
Quality assurance applications in internal auditing
Revision of ISO 9001 requirements with the Industry Quality Manual
Financial analysis in the service of internal audit
internal audit procedures
Operational Audit
Benefits and types of internal audit
Motives and reasons for resorting to internal audit
Objectives of internal audit
Internal audit plan at administrative levels:
- Develop an annual audit plan

- Setting up an audit program

- Preparation and phases of the audit

Planning for an internal audit

Determine the purpose and scope of the audit

View a case study
Recent trends in internal auditing
 

Recent trends in internal control (risk assessment
Audit team:
Audit team leader duties and responsibilities
Audit team members
Stages of the internal audit process
Define audit strategy
Methods for collecting audit evidence
Set up checklists
Advantages and disadvantages of checklists
Practical training for preparing checklists
Determine the circumstances of the interview
Basic skills of an internal auditor
Conduct of the internal auditor
Types of questions the auditor asks
The auditor's prohibited actions
Managing and implementing the audit process
opening meeting
Take notes while checking and checking
Classification of non-conformities
Practical training on identifying non-conformities
Extract the facts
Attention to show the severity of non-conformities
The actions of the auditor and how to deal with them
The results of the internal audit
Contents of the audit report (preparation/objectives/documentation)
The life cycle of the internal audit process
Practical training for audit report writing
Final meeting of the audit process
Means of following up on the implementation of corrective actions
Forms, records and reports used in the internal audit process