2700 SAR 4500

Course information

Course language : Arabic
Start Date : 2024-Apr-28
Expiry Date : 2024-May-02
Course Level : Secondary certificate
Lectures : 25 Hour
Course Timing : 12:00:00am

Trainers

Performance measurement indicators (KPIs)

Description of the training program (training course)

KPI, short for Key Performance Indicators, is a set of quantifiable indicators that the company uses to measure its performance. Therefore, KPI is a helpful factor in the amount of progress achieved towards achieving the organization’s goals. These are financial and non-financial measures used to help ensure that the organization has succeeded in achieving its objectives through its strategy.

The general objective of the training program

The course aims to introduce participants to the concept of key performance indicators (KPIs) and their importance in measuring performance and achieving goals.
It is explained how KPIs relate to the organization's strategic objectives and how they can be used to improve performance.
Detailed objectives of the training program:

Full knowledge of:-

1. To mention the importance of measuring performance in management science
2. Mention the difference between metrics and key performance indicators
3. To enumerate the types of key performance indicators and benefit from classification
4. To explain how to create balanced score cards
5. To mention the steps for determining the organization’s key performance indicators
6. To explain by specifying the key performance indicators for departments and individuals
7. To analyze the effective chart of indicators


Course outline:
First day:

Introduction to Key Performance Indicators (KPIs)
The importance of KPIs in achieving business goals
Different types of KPIs
the second day:

How to define effective KPIs
SMART criteria for setting KPIs
Examples of KPIs in various industries
the third day:

How to measure and track KPIs
Key performance measurement tools and resources
Create KPI dashboards
the fourth day:

How to use KPIs to improve performance
Analyze data and make decisions based on KPIs
Performance management using KPIs
The fifth day:

Best practices for implementing KPIs
Challenges of implementing KPIs
Successful case studies of KPI implementation

Advantages of applying the creative thinking and innovation techniques program


Key performance indicators (KPIs) help define specific, measurable goals, which helps improve goal clarity and direct efforts toward achieving them.
It allows the translation of general strategic objectives into measurable objectives at the level of daily operations.
Key performance indicators (KPIs) help define specific, measurable goals, which helps improve goal clarity and direct efforts toward achieving them.
It allows the translation of general strategic objectives into measurable objectives at the level of daily operations.
Key performance indicators (KPIs) help define specific, measurable goals, which helps improve goal clarity and direct efforts toward achieving them.
It allows the translation of general strategic objectives into measurable objectives at the level of daily operations.
Target groups

Holders of senior management positions in companies
executive managers
Performance managers
Management consultants
Heads of administrative development teams
Those wishing to work on the topic of key performance indicators


Personal skills:

Improve data analysis skills
Enhance problem-solving skills
Improve time management skills
Enhance personal productivity
Improve communication skills
Boost self-confidence
Improve organization skills


Institutional benefit:

KPI software can help organizations achieve strategic goals, improve performance, enhance internal communication, increase transparency and accountability, improve customer satisfaction, improve efficiency and reduce costs.

• Training course outline:
First day:
• Introduction to Key Performance Indicators (KPIs)
• The importance of key performance indicators in achieving business goals
• Different types of KPIs
the second day:
• How to define effective KPIs
• SMART criteria for setting key performance indicators
• Examples of KPIs in various industries
the third day:
• How to measure and track KPIs
• Key performance measurement tools and resources
• Create KPI dashboards
the fourth day:
• How to use KPIs to improve performance
• Analyze data and make decisions based on KPIs
• Performance management using KPIs
The fifth day:
• Best practices for implementing KPIs
• Challenges of implementing key performance indicators
• Successful case studies of KPI implementation

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